Personal Information Protection Policy
Personal Information Protection Philosophy
Daiwa Express Co., Ltd. (hereinafter referred to as “the Company”) is engaged in business activities centered on the general freight vehicle transportation business and warehousing management business. Personal information obtained from customers through business activities and personal information of our employees (hereinafter referred to as “personal information”) are important information for us, and it is important for us to ensure the protection of that personal information. We recognize it as a social responsibility. Therefore, we will handle personal information acquired through our business activities in accordance with the following policy, and will fulfill our social responsibilities and provide “Safety” to our customers and our employees regarding the protection of personal information.
Policy
1.Regarding the acquisition, use and provision of personal information
・We will collect personal information by legal and fair means.
・We will use personal information to the extent necessary to achieve the purpose of use.
・When providing personal information to a third party, we will obtain the consent of the person in advance.
・We will not use the acquired personal information for any other purpose. In addition, we will take measures for that purpose.
・If it becomes necessary to use it for purposes other than the intended purpose, we will use it after obtaining the re-agreement of the new purpose of use.
2.Regarding laws and regulations, guidelines set by the government, and other norms (hereinafter referred to as “laws, etc.”)
We will always strive to understand the laws, etc. and regulations related to the business that handles personal information, and will inform and comply with the employees engaged in our business (hereinafter referred to as “employees”).
3.Regarding security management of personal information
・We will establish and maintain a system to take prompt corrective measures for the security management of personal information in order to prevent various risks such as unauthorized access to personal information, leakage, loss or damage of personal information.
・We will carry out inspections, promptly correct any violations or accidents found, and take preventive measures against weaknesses.
・We will thoroughly educate our employees about safety.
4.Regarding complaints and consultations
For complaints and consultations regarding the handling of personal information, we will set up a personal information inquiry window, build a system that can respond promptly, and respond in good faith.
5.Regarding continuous improvement
・In order to protect personal information, our personal information protection management system monitors and audits the status of compliance with internal regulations, strives to find violations, incidents, accidents and weaknesses, and is reviewed by the management. We will reflect this in our control measures and internal rules and strive to continuously improve our personal information protection management system.
・or improvements, we will comply with laws and regulations and JIS Q 15001.
Enactment date August 1, 2016
Daiwa Express Co., Ltd.
Yasufumi Kimura, president and CEO
Handling of Personal Information
We announce the following contents in accordance with the JISQ15001 requirements of the Privacy Mark.
Purpose of Use when Acquiring Other than Direct Document Acquisition from the Person
| Type of Personal Information | Data Entrusted by Business Partners |
|---|---|
| Purpose of Use | For Transportation Business |
| Disclosure Classification | Non-disclosure |
Purpose of Use of Retained Personal Data
| Type of Personal Information | Purpose of Use |
|---|---|
| Information for Those who Requested Materials or Make Inquiries | Response to Inquiries and Information on Services |
| Business Partner Information | Contact with Business Partners, Fulfillment of Contracts, Performance Requests, etc. |
| Information on Recruitment Candidates | Applicants Recruitment Selection and Contact |
| Employee Information | Labor management, personnel management, safety and health management, roll call and operation management, and other employment management |
Joint Use of Personal Information
We may jointly use personal information as follows.
1.Personal information to be shared
Name, gender, date of birth, address, telephone number, name of the organization to which you belong, and other information necessary for operation management
2.Scope of joint users
Our Group Companies
(Company name) Daiwa Express Co., Ltd., Daiwa Logistics Co., Ltd.
3.Purpose of use of joint users
Purpose of use: For labor management, personnel management, safety and health management, roll call and operation management, and other labor management
4.Name, address and representative of the person responsible for management
Daiwa Express Co., Ltd. Yasufumi Kimura, CEO & President
3-13-13 Mitani, Nishi-ku, Kobe City, Hyogo Pref. TEL:（078）914-0022
5.How to get it
Acquisition of contracts and other documents (including electromagnetic methods), oral (including interviews, telephones, etc.), e-mails, and faxes
Measures taken for the safe management of retained personal data
The Company will take safety management measures for personal information and strive to prevent leakage, etc. through information security measures such as the development and improvement of systems for the protection of personal information, education and awareness-raising activities for employees, access control to areas where personal information is handled, access control to personal information, and introduction of anti-virus software.
Procedures for Requesting Disclosure, etc.
Notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties regarding personal information held by the Company to be disclosed from the person himself or his representative. Disclosure of records of provision to third parties (hereinafter referred to as “request for disclosure, etc.”) is as follows；
1.Request for disclosure, etc.
For requests for disclosure, etc., please attach the necessary documents to the Personal Information Disclosure Request Form and submit it by e-mail, fax, or mail. When mailing an invoice to us, please use a method that allows you to check the delivery record, such as simple registered mail. In addition, we would appreciate it if you could write “Personal Information Request Form” in red on the envelope.
2.Documents to be Submitted in the Request for Disclosure, etc
When requesting disclosure, etc., please fill in all the required items on the personal information disclosure request form and mail it.
3.Identity Verification
In order to verify the identity of the person requesting disclosure, the company will conduct verification by telephone.
However, if verification by phone is not possible, we may ask you to present a copy of your driver’s license, resident card, health insurance card, etc.
4.Request for Disclosure, etc. by an Agent
When entrusting a request for disclosure, etc. to an agent, please prepare the following documents in addition to the request for disclosure of personal information.
(1) Documents to confirm the identity of the agent (copy)
One of the following: driver’s license, copy of resident card, or health insurance card
※Please prepare a copy with your permanent domicile painted over.
(2) Power of attorney (Please seal the power of attorney by the person himself / herself and attach the seal registration certificate of the seal) If the agent is a legal representative such as a person with parental authority, it is possible to submit documents that show the relationship with the person instead of a power of attorney. ）
5.Fees for Requesting Disclosure and Notification of Purpose of Use
When requesting disclosure of personal information and notification of the purpose of use, a fee of 500 yen (tax included) will be charged for each request.
To pay the fee, please transfer 500 yen (tax included) by bank transfer.
※When verifying your identity, we will tell you the transfer destination account information.
※Please bear the transfer fee.
6.How to Respond to Requests for Disclosure, etc.
We will reply by any method convenient for the requester (e-mail, fax, mail).
If you have any questions, complaints, or consultations, please contact the following:
Personal Information Protection Manager, Yasufumi Kimura, CEO & President
TEL: +81(0)78-914-0022 (Open hours: weekday 09:00~18:00)
Daiwa Express Co., Ltds.
3-13-13 Mitani, Nishi-ku, Kobe City, Hyogo Pref. 651-2121 Japan